Payment Policy
At Aphelex, we aim to provide a secure, smooth, and flexible checkout experience for all our customers across the United States.
Accepted Payment Methods
We accept the following major payment methods:
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Visa
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Mastercard
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American Express
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Diners Club
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JCB
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Maestro
All payments are processed securely using industry-standard encryption and fraud prevention protocols to ensure your personal and financial information is safe.
Payment Security
Your payment details are not stored on our servers. All transactions are processed through secure, PCI-compliant third-party payment gateways. This ensures your data is protected throughout the payment process.
Order Processing
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Orders are processed within 1–3 business days.
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Our order cut-off time is 5:00 PM (MST), Monday through Friday.
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Orders placed after this time will begin processing on the next business day.
Shipping & Delivery
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We currently ship only within the United States.
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Shipping is completely free on all orders.
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Transit time is typically 4–7 business days, with a total delivery window of 5–10 business days.
Pricing & Taxes
All product prices are listed in U.S. dollars (USD).
Applicable sales tax is calculated at checkout based on your shipping address, as required by local and state laws.
Payment Issues
If you experience any problems during the payment process (e.g., payment declined, errors at checkout), please:
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Double-check your card information
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Ensure your billing address matches your bank records
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Contact your card issuer for authorization
For further assistance, reach out to our support team at support@aphelex.shop or call +1 701-997-6600 during business hours.
Contact Information
Aphelex
601 15th St, Denver, CO 80202, United States
Email: support@aphelex.shop
Phone: +1 701-997-6600
Business Hours: Monday – Friday, 9:00 AM to 5:00 PM (MST)